At T-Hair Factory, we prioritize customer satisfaction by ensuring transparent payment and shipment policies. Below is a comprehensive overview to help you have a seamless shopping experience. Please read carefully for smooth transactions!
1. Payment
1.1. Payment Methods
We provide various payment options, including PayPal, Money Gram, Western Union, Bank Transfer, Visa, and Mastercard. Choose the method that is most convenient for you, and rest assured that your payment and personal information will be protected.
❤️ Method 1: My PayPal
https://www.paypal.me/HangDuong1986
Note:You can also pay via PayPal Friend and Family. With this method, you don’t need to pay any extra fee, and we can receive the money immediately
❤️❤️Method 2: Bank Transfer
You can go to the bank and transfer directly to my account (USD) in Vietnam with the following account number:
Duong Thi Hang
108882490017
Vietnam Bank for Industry and Trade
Swift code: ICBVVNVX – 324
– With Bank Transfer: We will add 3️⃣$ for the currency conversion fees (2️⃣-4️⃣days for us to receive the money)
❤️❤️❤️ Method3: Western Union/Money Gram
– Full name of recipient: Duong Thi Hang (ID:027186012205).
– Recipient’s address: 2 Sides Road urban area
Le Trong Tan, An Khanh, Hoai Duc, Hanoi Vietnam
– Country where the recipient will receive the money: Vietnam
– Phone number (if needed): +84987999870
1.2. Payment Confirmation
Once your payment is successfully completed, our accounting team will verify it before proceeding with the production of your order. This ensures that your order is promptly manufactured and shipped according to schedule.
1.3. Order Processing Time
In-stock items: We will prepare these for shipment within 1-2 days after your order is placed.
Made-to-order items: Production takes approximately 7-10 days. Please contact our sales staff for a precise estimate.
2. Shipment
2.1. Shipping Agents
We collaborate with reputable shipping companies, such as DHL, FedEx, Cedex, UPS, and EMS, based on your location. Our sales representative will confirm when your order is ready to be shipped. Shipping costs will be communicated based on the chosen courier and delivery timeframe.
2.2. Shipping Address
To ensure a smooth delivery process, please provide a complete and accurate address. The required information includes the house number, street, zip code, city, district, state, and country. Additionally, you will need to specify whether you require a recipient’s signature upon delivery.
Recipient’s Signature (Yes/No)
Yes: A signature will be obtained to guarantee delivery.
No: If no one is available at the shipping address, you assume responsibility for any loss, as the package may be left at the doorstep.
We also request that the billing address on your PayPal account matches the provided shipping address. Orders will only be shipped if this requirement is met. If your billing and shipping addresses differ, please:
Email us, indicating that you have paid via PayPal
